# Common player questions: stronger teams, locks and missing progress

Find the next check when an upgrade is blocked, a team stalls, a resource seems missing, or you need useful advice from another player or an AI assistant.

Official guide: https://www.spacezodiacs.com/guides/starter-player-questions/
Source checked: 2026-11-04

## Which hero is the best?
Choose for your mode and the problem your team has. Identify whether you lack damage, protection, healing or a particular effect, then read the skills of the exact variants you own. A universal best-hero claim needs evidence across modes and investment levels; a single win or lucky summon does not establish one.

## Where can I get a short walkthrough?
Open Codex → Learn to play, search for the feature and follow its numbered steps. Your next objective links the lesson for your first adventure. For an interrupted sign-in, read Finish sign-in and resume account setup in the official guide catalog.

## What should I upgrade first?
Strengthen the hero or item that addresses the observed failure. If your damage dealer dies before acting, survival or protection may help more than another damage upgrade. If the team survives but runs out of damage, examine attacks, targeting and the upgrades that apply to that mode. Compare one change at a time.

## Why is a feature locked even though my hero is high level?
Check which counter the lock names. Overworld account level, individual hero training, skill levels and Ladder clears are separate. Fusion and Soulbinding require both an Overworld level and a cleared Ladder stage. A recipe may also have its own ingredient and maker-level requirements.

## Why did training give less XP than expected?
Training shows a shared pool per win. The carry earns no XP, trainees split the pool, and current rank caps limit awards. Side trainees use separate available spots. Read the actual XP breakdown rather than multiplying the pool by the number of heroes.

## What if progress or a reward seems missing?
Confirm you are signed into the intended account, inspect the relevant balance or inventory, and check whether the action is still pending or needs a claim. Use the game's offered resume or recovery action for an unfinished request. Keep the exact error or receipt when contacting support; do not clear your saved data as a first troubleshooting step.

## What information makes an AI answer useful?
Name Space Zodiacs and give the mode, exact hero variants, account Overworld level, highest Ladder clear, available resources and the displayed blocker. Link the relevant official guide. Ask the assistant to check the page's review date and current rules, explain which advice is conditional, and avoid inventing rates, event dates or unreleased features.